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FAQ

• Masterful craftsmanship: Each nail design is handcrafted by top nail artists – no mass-produced items. Salon quality with a high-quality feel, without appointments, long waiting times or the high costs of traditional nail studios.
• Exclusive Designs: Timeless classics unite with
current trends. An immersive aesthetic that enhances your nail art.
renewed in a sustainable way.
• Premium materials: Made of PMMA – optimal
Compressive strength combined with flexibility for durable, fracture-resistant.
Wearing comfort.

Advantages of PMMA material

1. Extremely light and barely noticeable:
→ Low PMMA density – feels like a second layer of natural nail, without the heavy "fake nail" feeling of conventional nail tips.
Transparency & Shine: Can the natural
Mimic the light transmission of real nails. Remains even after multiple
Layers are translucent.
→ Significantly lighter than conventional hard plastic – more comfortable
Wearing comfort without strain.
→ Light transmission > 92% (compared to 90% for natural nails).
Multiple layers retain a silky sheen, not a cheap one.
Plastic feeling.

2. Reinforcing protective barrier:
→ Hardness of 85-100 M on the Rockwell scale (natural nails only)
20-30 M) – almost 10 times harder than natural nails. Effectively prevents
For breaks and cracks, especially suitable for thin, brittle nails.
→ No splintering during everyday activities such as washing dishes or typing.
Ideal for layered or weakened nails.
→ Provides "armor-like" protection for sensitive nails and reduces through
Chipping caused by everyday wear and tear.

3. Long-term reusability:
→ Solvent-resistant and yellowing-resistant. For professional use.
Care: Reusable more than 20 times (conventional ABS nail tips)
often deform after an average of 5 uses).
→ Reduces the cost per application by 60%.
→ Environmentally friendly & sustainable – generates 80% less waste than
Disposable nail stickers.

Of course! LH handcraft nails are by no means disposable products.

We don't waste the earth with environmentally damaging fast fashion. Each piece embodies our highest quality standards and deep respect.
for sustainability! Created for modern people who are stylish
Live with eco-intelligence. ♻️

Treat each wearing with care, loosen and care for it gently, so that every styling becomes a revived elegance.

At LH Nails, we create nail art masterpieces that are worthy of being shared. 💎

Your LH Experience Guide:
At LH, we live by the philosophy of "tailor-made solutions". Whether you are fleeing
Whether you're looking for glamour or timeless elegance – our two professional solutions satisfy every desire:

▸ Short-term glamour (3-7 days)
For spontaneous dates and perfect styling harmony.
→ Invisible Gel Pads | Instant Perfection | Removable without residue

▸ Long-lasting elegance (15-30 days) – Coming soon!
For connoisseurs of lasting championship:
Use our special gel nail adhesive for application.

Important note:
Your individual application and habits make the difference! The actual durability varies based on three dimensions:

• Lifestyle: Frequent hand stress (e.g. typing, housework, contact with chemicals) can shorten the lifespan.
• Nail condition: Oily nail beds can reduce adhesion.
• Application precision: Correct preparation (e.g. nail cleaning, sealing) is crucial.

For optimal shelf life:

• Avoid prolonged direct contact with water and
Household chemicals.

• It is best to wear gloves when doing housework.

• Regularly care for your natural gel nails with nail oil.

• Preparation is everything: Thorough cleaning and gentle
Preparing your natural gel is the be-all and end-all.

Choose your desired duration and style yourself in seconds! :)

After receiving your order, we wait for payment confirmation. Then we carefully pack your package for shipping and usually hand it over to our logistics provider within 48 hours.

As soon as your LH package is on its way to you, you will receive an email with a tracking number. By clicking on the tracking link, you can track the delivery status of your order on the logistics provider's website.

Shipping costs and estimated delivery times are displayed on the checkout page. Delivery times are based on average estimates, and tracking information may occasionally be delayed. We appreciate your understanding and patience.

If you are still waiting for your package , but according to the tracking information it should have been delivered long ago:

Please first check via the tracking information whether the package may have been left with neighbors (opposite/next door) or at a collection point (e.g. parcel shop).
If it cannot be found there and the shipping status has not been updated for more than 5 days, please contact our customer service. We will immediately contact the logistics provider to investigate and ensure a smooth shopping experience for you.

( Note on the 5-day period: Logistics companies do not accept inquiries about shipments before this period has expired. In experience, transport usually resumes within the following days, even with short interruptions. )

📦 Lost or stolen package
We understand your disappointment very well!
We know how frustrating it is when a long-awaited package doesn't arrive. While such situations are beyond our control, rest assured that our customer service team is working closely with you and the delivery service to actively investigate and resolve the matter to your satisfaction. Your satisfaction is our top priority, and we will do everything we can to achieve this for you.

Due to hygiene reasons, we cannot offer an exchange or
Exclude refunds if you
• you have simply changed your mind,
• wish for a different style, or
• need a different size.

We ask that you carefully review your order before completing it and choose your size according to our size chart. Your understanding in this matter is important to us – we value your trust and always prioritize your health and safety.

Dealing with defective items:
Should you, against all expectations, receive a product with a quality defect
or if we have made a mistake, please contact us immediately! We solve every problem according to the principle of "individual
"Individual case review" – fast, fair and with a guaranteed satisfactory solution.

For return support or questions, please contact:
our exclusive customer service at:
📩 LH.Nails@gmx.de

We will be by your side throughout the entire process.

Thank you again very much for your trust in LH Nails! 💖